Frequently Asked Questions: Getting Started
How do I access GuideSafe?
For tenants, simply click on the red GuideSafe™ icon on your desktop. You will be automatically logged into the GuideSafe Web site.
Property managers can go to www.GuideSafe.com and click Log In in the upper right corner, then enter their Username and Password to manage detailed information about their building(s) emergency procedures, floor wardens, trainings and drills.
Because GuideSafe is a Web-based service, you will never have to buy, install, or maintain any hardware or software.
Is any training required to learn to use GuideSafe?
GuideSafe™ is designed to be easy to learn and can be used immediately. Our customers find that using GuideSafe is similar to using other Web sites -- extremely intuitive and user friendly. If you know how to use the Web, you will know how to use GuideSafe.
Of course, if at any time you feel you need assistance, do not hesitate to contact us via e-mail at info@GuideSafe.com or via our Customer Support phone line at 800-521-6307 and we will be more than willing to guide you through the process.
How quickly can my company be up and running with GuideSafe?
With GuideSafe™, you can be up and running immediately. It typically takes about 1 hour to set up and customize your GuideSafe solution.
Simply input some building and contact information, and you are ready to go. It's as simple as 1, 2, 3!
